Support
We're here to help.
Frequently Asked Questions
How does matching work?
Swipe through people near you. When you both like each other, it's a match — and you can start chatting. You can also like someone's profile directly; if they like you back, messaging unlocks.
How do I report or block someone?
Open the person's profile or a post and tap the menu (•••) to report it. In a one-on-one chat, tap the menu in the top corner to block the user. Blocking stops them from contacting you or seeing your activity. We review every report, usually within 24 hours.
What are the games for?
Games like Spin the Bottle, Speed Date, and the This-or-That quiz are icebreakers — a fun, low-pressure way to get to know people. You can invite a match to play right from their profile.
How do I edit my profile or change my photo?
Go to the Profile tab and tap the edit (pencil) icons, or open Edit Profile to update your name, username, photo, bio, interests, and who you want to meet.
How do I delete my account?
Go to Settings → Delete Account. You'll be asked to confirm your password, and your profile and personal data will be removed. This cannot be undone.
Why is Tivvy 18+?
Tivvy is a dating and social app intended only for adults. You must be 18 or older to create an account.
I found a bug or have a suggestion.
We'd love to hear it. Email [email protected] with as much detail as you can (what happened, your device, and a screenshot if possible).